Amazon.douchebags

So in case you can't guess by the title I'm more then a little upset with Amazon.com these days.  Where to begin....hmmm

Lets see how about the $360 worth of textbooks they supposedly lost. 

For those of you who aren't aware you can create your own store on Amazon and do business through them as a 3rd party.  So as Christmas was approaching and I had an entire shelf of unneeded textbooks I looked into their textbook buy back program.  Everything sounded wonderful, you submit an invoice of the books your going to send, print a prepaid postage slip and ship your books to the 3rd party company and then you get an Amazon.com gift card.  Score...they pay much better then the community college book buy back so why not. 

Well after weeks go buy I find out that they gave me a gift card for 3 of my 20 shipped books and that they are returning books to me with a note regarding the reason they couldn't accept them.  I get a box in the mail that's rather small (there's no way it can contain my other 17 books).  I open it and its not even my books.  They sent me someone else's books.  To make a long story short Amazon says they can give me a promotional offer of $320 but I can only purchase stuff directly from Amazon.  That's like the book store saying sure we'd love to buy your books, here's $320 in cash, but you can only spend it in our store.

After 2 1/2 months of arguing and over 10 hours on the phone with customer service people in Kansas (AKA India) I have no choice but to accept the stupid promotional offer.  So I'm swearing off Amazon once this voucher is spent.  They can kiss my ass!

But alas the story is not over.  In late 2009 we purchased some Rosetta Stone software listed as new in the sealed box for $300.  Well we never got around to using is because we had lives and learning Spanish really wasn't a priority.  January 2011 rolls around and we've decided its time to use this software and learn to speak this stupid language before English becomes obsolete.  Guess what, the software won't work.  It lets us do a lesson and then asks for an activation code.  There wasn't one in the box.  So I try to contact the company that sold it to me through Amazon, but they don't exist.  Next step contact Amazon directly.  Guess where this has gotten me.  No where. 

So the moral of the story is, if you want to be screwed sideways and upside down its cheaper to pick up a prostitute, because Amazon is going to charge you not only money but a lot of your valuable time.

On a side note, if anyone has any suggestions on how I can get revenge on the douche bags please let me know.